One Stop medical
Doctors Mackay
- Comprehensive Family Medical Care
- Experienced Doctors
- Conveniently Located
New Patients Welcome
Mackay Doctors
20+
Years Of Local Care.
One Stop Medical is an integrated medical practice that provides a range of health services and providers under one roof; housing doctors and nurses that Mackay locals value. The practice offers friendly, non-judgemental treatment to all. With particular expertise in health promotion, skin cancer prevention and teen healthcare, the team looks forward to welcoming you.
A major benefit of using One Stop Medical for your health needs is that it's possible to access a selection of health services in one place from Mackay doctors. The practice building has been newly renovated, enabling patients to be treated in high-grade, hygienic surroundings that benefit from 21st-century design and innovation.
Call on (07) 4951 1411 or book online.
Our Medical Services
Explore a range of medical services designed to support your health through every stage of life. Each service page offers detailed information to help you understand what’s involved and how it may apply to you.
Access everyday healthcare support including check-ups, chronic condition management, medical certificates, and minor procedures. General medical services covers the most common reasons to see a GP, including illness, injury, prevention and long-term care.
Find out what to expect from women’s health consultations, including support for contraception, menstrual concerns, cervical screening, pregnancy care and menopause management. Services are tailored to different stages of life and health needs.
Children’s health services include immunisations, growth and development checks, and support for common childhood conditions. GPs work with families to promote wellness and identify concerns early, from infancy through to school-age years.
We focus on male health concerns including prostate screening, testosterone-related issues, lifestyle support and general check-ups. Appointments are available for all ages, with a focus on long-term wellbeing and prevention.
Before travelling, patients can access personalised medical advice and recommended immunisations based on destination and risk. This service helps reduce preventable illness during and after overseas travel for work or leisure.
GPs can assist with a range of mental health concerns, including anxiety, depression, sleep issues, stress and more. Support may involve initial assessment, referrals, mental health care plans or ongoing GP-based care.
Minor surgical procedures such as skin lesion removals, biopsies and wound care can be performed during a consultation. Your GP will explain what’s involved and determine if in-practice treatment is suitable for your case.
Additional services may include driving licence medicals, insurance assessments, workplace health reports and more. These are delivered in a general practice setting and support a range of non-urgent patient and administrative needs.
Appointments are available with qualified GPs who support patients through a wide range of everyday health needs. Care spans all ages, from individual check-ups to long-term family and preventative health.
Seasonal influenza vaccines help protect against circulating flu strains. This service page outlines eligibility, timing, what to expect during the appointment, and how the vaccine can help reduce flu-related illness and complications.
Learn about skin checks, prevention and management options for skin cancer. This includes what happens during a skin check, how risks are assessed, and when further testing or minor treatment might be recommended.
Youth-focused services are available for teens and young adults. These may include sexual health, mental wellbeing, immunisations and general advice, all delivered in a confidential and supportive setting.
Young people can access mental health support in a safe, confidential setting. Services focus on early intervention, ongoing care and wellbeing through all stages of adolescence and young adulthood.
Contraceptive consultations may include a discussion of available options such as pills, IUDs, implants, and injections. GPs can provide information, prescriptions or procedures depending on medical suitability and personal preferences.
Confidential STI screening is available for patients of all ages. This service includes testing, advice on prevention, and information on managing sexual health. Results are discussed with a GP during a follow-up consult.
Comprehensive Medical Care for the Whole Family
The dedicated team of doctors at One Stop Medical in Mackay is committed to delivering personalised, comprehensive care for families at every stage of life. With services ranging from general medical and mental health support to skin cancer management and youth-focused healthcare, the practice takes a holistic approach to wellbeing. Patients of all ages are welcomed into a warm, professional environment where compassionate, thorough care is a priority.
Recognising the importance of trust and convenience in healthcare, the doctors at One Stop Medical provide prompt attention and expert medical advice tailored to individual needs. The focus is on clear communication, patient education and preventive care, helping families stay on top of their health throughout every stage of life.
Local Care
We’ve supported the Mackay community for more than 20 years.
Complete Medical Services
We offer GP services, health checks, skin cancer care and more.
From everyday appointments to specialised services, One Stop Medical makes looking after your health easier. We provide everything from general check-ups and vaccinations to women’s and men’s health, chronic disease management, youth clinic support, minor procedures, and mental health care.
With online booking, friendly staff and a convenient central location, you’ll never need to travel far for high-quality medical care.
Need a GP you can rely on? Call us on (07) 4951 1411 or explore the full range of services to find the care that’s right for you.
Trusted General Medical Services
At One Stop Medical, general health services are tailored to meet a wide variety of medical needs for individuals and families across the Mackay community. Whether it's a routine health check, treatment for an illness, or support with injury recovery, patients receive expert care aimed at fast recovery and long-term wellbeing. The medical team offers comprehensive evaluations, accurate diagnoses and effective treatment plans in a professional, supportive setting.
Dedicated Men’s and Women’s Health Care
Men and women face distinct health challenges that deserve a focused and personalised approach. The doctors at One Stop Medical provide targeted services such as preventive screenings, reproductive and sexual health care, chronic disease management and age-specific health checks. This tailored approach supports overall wellbeing while encouraging proactive management of health throughout life.
Compassionate Mental Health Services
Mental health plays a crucial role in overall wellness. At One Stop Medical, professional and compassionate mental health care is available for those navigating emotional or psychological challenges. Whether dealing with anxiety, depression or stress-related issues, individuals can expect confidential support, expert guidance and practical strategies designed to improve emotional health and quality of life.
Skin Cancer Screening and Treatment Specialists
Australia has one of the highest rates of skin cancer in the world, making regular skin checks and early detection vital. One Stop Medical provides comprehensive skin cancer screening, diagnosis and treatment aimed at safeguarding long-term health and peace of mind. With advanced diagnostic tools, potential skin concerns are identified early, allowing for timely and effective treatment.
The approach at One Stop Medical focuses on prevention and proactive care. Through thorough examinations and tailored treatment plans, individuals are supported every step of the way with the information and care needed to maintain healthy skin.
Early Detection and Comprehensive Screening
Early detection is key to effectively treating skin cancer. One Stop Medical offers detailed skin screening services to identify suspicious spots, moles and skin irregularities before they become a serious concern. The medical team conducts in-depth checks to ensure no sign is missed.
Regular skin checks are strongly encouraged, particularly for those at increased risk due to lifestyle, family history or skin type. Prioritising early identification allows for faster intervention, leading to better outcomes and reduced health risks.
Effective Treatment and Management Options
When skin cancer or pre-cancerous changes are detected, tailored treatment options are provided based on individual needs. These may include minor procedures performed onsite or referrals to specialised care when necessary. Every step of the process is designed to ensure patients receive comprehensive, professional support.
Clear communication, personalised guidance and compassionate care are central to managing skin health at One Stop Medical. The team works closely with each patient to achieve the best outcomes, restoring confidence and wellbeing through expert medical care.
Youth-Focused Health Clinic
At One Stop Medical, the unique health needs of adolescents and young adults are understood and supported through accessible, compassionate and confidential care. The dedicated youth clinic provides a safe, welcoming space where teens and young adults can comfortably seek medical advice, access professional care and openly discuss personal health concerns in private.
With a strong emphasis on trust and understanding, the clinic’s experienced doctors and staff engage positively with younger patients — offering respectful, clear guidance to help them make informed decisions about their health.
Confidential Health Services for Young People
Young people benefit from healthcare that prioritises privacy and respects individual experiences. The youth clinic at One Stop Medical offers confidential consultations, creating a judgement-free environment for discussing sensitive topics such as sexual health, mental wellbeing and general medical issues. Each consultation is handled with care and discretion, helping patients feel comfortable, respected and fully informed.
By fostering a trusted relationship with young patients, the clinic supports better health outcomes and encourages the development of positive lifelong health habits.
Health Education and Preventative Care
Encouraging healthy choices from a young age is key to long-term wellbeing. One Stop Medical’s youth clinic promotes proactive health education and preventive care through practical resources, honest conversations and tailored advice.
Whether it's guidance on nutrition, exercise, mental health or sexual health, the information provided is clear and relatable — empowering young people to take charge of their own health. With continued support and education, the clinic helps set a strong foundation for a healthy future.
Preventative Health and Chronic Disease Management
At One Stop Medical, proactive prevention and long-term condition management are seen as the foundations of quality healthcare. The medical team provides personalised support to help maintain optimal health, prevent illness and manage chronic diseases effectively. Through regular health assessments, screenings and tailored care plans, patients are supported in taking control of their wellbeing and enhancing overall quality of life.
Whether seeking to improve general health, manage existing conditions or reduce the risk of future issues, each patient receives clear, practical advice and comprehensive medical care suited to their individual needs.
Tailored Preventative Health Plans
Preventative healthcare plays a crucial role in maintaining long-term wellbeing. One Stop Medical delivers tailored assessments and screening programs to help identify health risks early and reduce the chance of serious illness. From general check-ups and lifestyle guidance to age-appropriate screenings and vaccinations, personalised care is offered to support lasting good health.
By promoting informed decision-making, the practice encourages a proactive approach to health — helping individuals remain active, healthy and informed at every life stage.
Chronic Illness Care and Support
Effective chronic illness care involves consistent, compassionate and expert medical support. The team at One Stop Medical provides ongoing care for conditions such as diabetes, heart disease, arthritis and asthma. Each care plan is customised to the individual's needs, helping to manage symptoms, reduce complications and improve day-to-day living.
With regular consultations, close monitoring and open communication, patients receive the guidance, information and support needed to manage their health confidently and live life to the fullest.
Book GP Online
The practice is committed to being as accessible and convenient as possible for all patients. Understanding that not everyone can call during clinic hours, an online booking system — HOTDOC — is available for added flexibility. Whether it’s scheduling an appointment or requesting a new prescription, bookings can be made anytime with just a moment and an internet connection.
To book an appointment or find out more, call on (07) 4951 1411 or
book online.
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Frequently Asked Questions
Are doctors' visits covered by Medicare?
If you are enrolled with Medicare, then you will receive a Medicare rebate after paying the private fee to see your choice of GP. One Stop Medical doctors do bulk bill children aged 15 years and under.
Can doctors give medical certificates?
Yes. If you require a sick note to take time off work or you want a diagnostic certificate that will allow you to access more specialist help, just schedule an appointment to talk with your doctor about this. It's worth noting that a medical certificate is not valid for statutory holidays, but it can be used for leave from work during the average week. Most medical certificates are valid for three months after the date they were issued, unless stated otherwise.
It's also possible for your doctor to write a medical certificate for other purposes, such as obtaining benefits from insurance companies and government agencies, like disability payments.
Do you provide telephone and Telehealth appointments?
Yes, we do, and it's a great way to get medical advice without having to leave your home. To access these services, you'll just need a laptop or mobile device as well as video conferencing software like Skype or Teams. Thanks to modern advancements, Telehealth or telephone calls help you connect with your doctor when you are unable to visit the practice. A Medicare rebate for this service is only available for patients who have seen their doctor for a face-to-face consultation in the last 12 months. The GP will sometimes offer a telephone consult to discuss non-serious results. However, for more significant results and follow up, the GP is likely to want you to come into the practice to discuss the results in person.
You can book a telehealth appointment by calling us or via the online booking form. You'll need an e-mail address, mobile phone number and credit card for payment; all regular information that you would need for an in-office visit. If this sounds like something you'd like to try, we are happy to hear from you.
Can GPs perform surgery?
GP's are able to perform small procedures, such as suturing lacerations, removing skin lesions, draining small abscesses and partially removing toenails. If you have a problem which is more severe than this, then we recommend you speak to your GP about being referred to a local surgical specialist.
Do you provide medical assistance in an emergency?
Yes, all the GP's are equipped to deal with medical emergencies, including resuscitation, breathing difficulties, seizures and more. While you should ring 000 during a medical emergency, the clinical staff can handle emergencies that occur at our practice.
How do I order a repeat prescription or continuing referral?
If you are already registered as a patient of the practice, some regular medications and continuing referrals may be obtained online via the "HOTDOC" app or by phoning the practice. We prefer that your last face-to-face consultation in the practice has been within the last 6 months and that you give at least 48 hours' notice. A $25 fee is charged for this service.
How do I find out my test results?
If your GP would like to discuss your results with you, they will send you a text message to either book a "telephone consult" or a "face-to-face consult". If you do not receive any SMS messages, and would like to know your results, please phone the practice, and check what action needs to be taken. If you would like a further explanation of your results, please book an appointment to see your GP - online via HOTDOC or by phoning the practice.
